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Terms & Conditions

Effective Date: 09/02/2022
Last Updated: 11/04/2025

Welcome to NewCareBH.com (“we,” “our,” “us”). By accessing or using this website (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our Site.

If you do not agree with these Terms, please do not use our Site.

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1. Purpose of This Website

The information provided on newcarebh.com is for general informational and educational purposes only.
It is not a substitute for professional medical advice, diagnosis, or treatment.

If you are experiencing a medical or mental health emergency, call 911 or go to your nearest emergency department. If you are experiencing a mental health crisis, you can also call or text 988, the Suicide and Crisis Lifeline, to connect with trained counselors 24/7. This is a free, confidential resource available to anyone in the United States.

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2. No Provider–Client Relationship

Visiting our website, contacting us, or submitting a form does not create a therapist–client or provider–patient relationship.
Such a relationship is only established through a formal intake process and signed treatment agreement with a licensed provider from New Care Behavioral Health.

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3. HIPAA and Privacy

We are committed to protecting your privacy and safeguarding your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

However, please note that:

  • Information submitted through our website contact forms is protected through secure means, but should not include sensitive personal or health information beyond what is necessary to contact you.

  • Email or website inquiries do not constitute secure clinical communication.

For more details, please review our Privacy Policy and Cookie Policy.

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4. Use of the Site

You agree to use this Site only for lawful purposes and in accordance with these Terms.
You agree not to:

  • Use the Site in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to the Site or its systems

  • Transmit any malicious code, virus, or harmful material

  • Use the Site to harass, defame, or harm others​

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5. Intellectual Property

All content on this Site — including text, graphics, logos, images, design, and other materials — is owned by New Care Behavioral Health or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

You may view or print pages from the Site for personal, noncommercial use only.
You may not copy, distribute, modify, or use our materials for commercial purposes without our written consent.

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6. Links to Other Websites

Our Site may contain links to third-party websites or resources.
These links are provided for convenience only. We are not responsible for the content, policies, or practices of any linked sites, and inclusion of any link does not imply endorsement.

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7. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
We do not guarantee that the Site will be error-free, uninterrupted, or free of viruses.

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8. Limitation of Liability

To the fullest extent permitted by law, New Care Behavioral Health and its affiliates shall not be liable for any damages arising out of or related to your use of the Site — including direct, indirect, incidental, consequential, or punitive damages.

This includes reliance on any information provided through the Site or linked resources.

 

9. Indemnification

You agree to indemnify and hold harmless New Care Behavioral Health, its employees, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Site or your violation of these Terms.

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10. Changes to These Terms

We may update or modify these Terms at any time. Changes will be effective immediately upon posting to this page, with an updated “Last Updated” date.
Your continued use of the Site after any updates constitutes your acceptance of the revised Terms.

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11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

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12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

New Care Behavioral Health
Phone: 440-828-0012

Fax: 440-828-0188

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